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Tough Talk

No leader likes to deliver tough messages to employees, colleagues or clients.  Confronting someone about poor performance, bad behavior, or other unmet expectations that have to be remedied is challenging but necessary. Our 2-3 hour workshop explains how to prepare for these difficult conversations and explores ways to defuse potentially disastrous outcomes that naturally occur when these tough talks go badly.  We’ll talk about emotional triggers we all experience and practice relationship-saving tactics that deliver better results for employees, teams, and organizations.

Earlier Event: October 28
Winning Team
Later Event: November 4
Change Management